If your organization is using a BizTalk platform, chances are you’re already using some type of monitoring system. But if that system involves manual processes, you’re not providing appropriate monitoring of the enterprise.
Let’s look at it another way. Imagine you have a factory that requires security. There are several options available for this purpose.
One option is to hire a security guard to roam around your property with a flashlight. Perhaps he’ll get lucky and discover a problem at some point. This is similar to the manual type of monitoring that many organizations employ for their BizTalk enterprise systems. Someone on the IT team is tasked with setting thresholds by playing a guessing game as to which parameters in a BizTalk enterprise may have potential problems. Maybe the choices made will actually result in finding problems that should generate alerts. But there’s a greater chance that the thresholds set will generate too many alerts, most of which are irrelevant soon after they’re set due to changes made in the enterprise.
The next level of security for the factory scenario is to place motion sensors around the outside of your building instead of paying a security guard to manually watch the site. With this type of security, you may not know when problems arise inside the building, but you’ll at least know when something trips a motion sensor outside. Unfortunately, the motion sensor could be tripped by anything, including a scampering squirrel or a leaf falling from a tree. Now you’re back to the first option, which is sending someone out to manually check on the tripped sensor. Or worse, imagine a customer walks into the office one day and tells you they were unable to enter your property because the monitor that should have tripped the security gate failed, but no worries, they made it through a hole in the adjacent security fence.
This second scenario is similar to what many traditional monitoring software solutions provide. Although these solutions allow you to manually determine thresholds that automatically trigger alerts, the results usually aren’t great because the thresholds are static. Alerts are constantly triggered by insignificant activity, requiring your IT team to investigate further. And big problems all too often slip through the cracks — an embarrassing situation when brought to the IT team’s attention by an end user.
Now consider a third scenario involving a control center with multiple monitors and sensors. In this example, tripped alarms let you pinpoint exactly where a problem is and whether it requires further investigation. This is how intelligent monitoring of a BizTalk enterprise works.
Intelligent monitoring is an always-on solution that constantly scans your entire enterprise, looking for anomalous behavior that signals something significant is amiss. Since it’s a machine learning solution, intelligent monitoring evolves with changes in your enterprise, and then alerts your team only to those issues that truly need attention.
By automating the monitoring of your enterprise, you’re able to get to the heart of the problem quicker and with fewer resources. That means there’s no more manually setting parameters or being alerted to problems by end users.
An intelligent monitoring solution is less expensive than what it costs to have one person manually digging through your enterprise, trying to determine parameters on which to base alerts. It works across your enterprise, no matter how many locations you have or how many countries you’re in. Plus, intelligent monitoring software never takes a vacation, never calls in sick and doesn’t have family aching to share some quality time at home on a Saturday night.