New Partnership with Remnant Solutions for North America

Posted by Ivar Sagemo

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Oslo, Norway - April 23, 2014 - AIMS Innovation and Remnant Solutions today announced a partnership under which the leading IT integration services company will become both a reseller and a service provider of AIMS for BizTalk, an application performance monitoring tool for Microsoft® BizTalk® integration environments.  As a result, Remnant Solutions will be able to help clients with real time BizTalk monitoring and ecosystem stability.

"We are excited to partner with Remnant Solutions," said Ivar Sagemo, AIMS Innovation CEO.  "AIMS for BizTalk is perfectly suited to match Remnant Solution's laser focus on customer service and we fully expect that Remnant Solutions clients will see less disruption and greater efficiency in their BizTalk environments."

Remnant Solutions CEO Anthony Peterson added, "AIMS is a value added relationship for Remnant Solutions' customers.  At the beginning of any engagement, our first (and continued) thought is Maintenance and Support after hand-off." 

"Our motto is simple - we want the customer to sleep at night, and enjoy time away from work.  From the start we put ourselves in our customer's shoes, and ask the question - how will we support this implementation post go-live?  BizTalk is an awesome integration engine, and like any integration solution maintenance has to be prioritized during all stages of the implementation."

Mr. Peterson continued, "Up till now, the support domain has been reactionary - meaning, staff is alerted and engage AFTER a problem arises, and the system enters in a "down" state.  Then the race is on to get the system back up and running.  This is where AIMS has changed the game - the predictive capabilities of the product alerts BEFORE an impending crash." 

"When I share the idea of being alerted to potential crashes with customers the response is that would be awesome - how can we do that?  Remnant Solutions is able to provide them with a solution that can significantly minimize (and in some cases eliminate) system down time due to BizTalk Application and Infrastructure (i.e. network, database, application servers, etc.) related issues."

"We've been working with BizTalk since the first version.  The single most critical aspect of any implementation is Maintenance - it's like buying a car - what's the ongoing cost to support a solution after implementation.  Data integration can be a beast when it comes to troubleshooting.  A common question I hear from all clients is how do I know what's going on?  The standard out off box BizTalk tools help with this, however with BizTalk and other monitoring tools alerts are generated AFTER things go awry."

"AIMS has changed the game of BizTalk monitoring - simply put, customers who adopt AIMS can sleep at night."

AIMS for BizTalk delivers these advantages to Remnant Solutions:

  • Reduces monitoring time.  AIMS for BizTalk allows Remnant Solutions and their clients to focus on important issues including future growth as monitoring resources can be redeployed to other tasks,

  • Problem solving. AIMS for BizTalk dynamically determines problems and sends early warning alerts long before downtime occurs, identifying the exact location of each problem right down to the individual business process level.

  • Self-learning system.  AIMS for BizTalk learns the normal behavior of the BizTalk environments of Remnant Solutions clients in order to become better at predicting potential problems over time. By being "self-learning," AIMS for BizTalk helps Remnant Solutions have full visibility into the business process to identify the exact problem and support their mission of delivering the best service possible to their clients.

  • Easy and flexible install.  AIMS for BizTalk can be installed on-premise, in the client's private cloud or as SaaS.

About AIMS Innovation

AIMS Innovation is a provider of intelligent monitoring technology for system integration solutions such as Microsoft BizTalk. AIMS for BizTalk is an early warning system that prevents costly downtime of the Microsoft BizTalk server environment by monitoring all IT infrastructure connections. Based in Oslo, Norway, and Palo Alto, California, AIMS Innovation is a recognized Microsoft Partner and is a winner of Frost & Sullivan's Best Practices Excellence Award 2013 for Application Performance Monitoring. For more information, visit: www.aimsinnovation.com

About Remnant Solutions

Remnant Solutions is a privately held company headquartered in Roswell, Georgia. We provide IT staffing and comprehensive business solutions and services, including Enterprise Integration, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Business Intelligence, E-Commerce, and Microsoft Business Solutions. We meet the evolving needs of our clients enabling them to successfully compete in the fast paced always changing market place.

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Contact:

AIMS Innovation: Scott Hoffman, Director-Global Marketing; 503-412-9923  scott.hoffman@aimsinnovation.com

Remnant Solutions: Cori Walls, PR/Marketing Manager; 678-653-1232  cori.walls@remnantsolutions.com

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