Monitoring the business activities in your organization’s BizTalk environment is vital to improving your systems’ overall performance. Real-time monitoring of your business processes allows you to establish cycles of activity that help guide decision-making and move your IT team from a firefighting mode into the less chaotic role of fire prevention.
So, how does intelligent monitoring software help your organization achieve these objectives?
In a systems integration platform, content is passed from one external application to another external application, typically with some level of business logic or data mapping applied to the information as it flows through the system. When an intelligent monitoring solution is used in a BizTalk environment, it collects and stores information about the transaction. This data is useful in helping IT staff to better identify cycles in the organization’s business processes.
Intelligent monitoring software automatically identifies patterns in an organization’s processes by generating different resolutions by the hour of the day, day of the week, month of the year and so on. For example, data collected by an intelligent monitoring solution may reveal that, on a typical Monday at 9:59 a.m., an average of 10,000 messages are processed through the system, while at 9:59 p.m., traffic commonly drops to 1,000 messages.
Every business is different and the flow of messages varies depending on the type of business being monitored and the processes integrated with BizTalk. Processes for a consumer-facing business are different than those for a manufacturer, for instance, and an organization doing business only locally operates differently than a global conglomerate. Similarly, applications integrated within an organization don’t behave in the same way that apps integrating with external partners do. These are just some of the factors that impact the cyclicality of the business.
Intelligent monitoring software helps IT staff harness this information and use it to optimize performance and more effectively allocate resources. This is particularly important for companies looking to migrate to a cloud environment. In a subscription-based environment like the cloud, knowing how much space you need and when you need it is essential for cost savings.
Even if the cloud isn’t being considered for your organization, chances are your company doesn’t maintain extra processing or storage capability, instead adding components only as needed. Intelligent monitoring software can be more proactive by evaluating the overall performance of your system’s components and then recommending actions for maintaining the health of the BizTalk environment.
The software also makes your team more proactive in the short term through a dashboard component that displays in an easy-to-use topological map when system components are nearing capacity. Instead of scrambling for a solution after a website or application crashes, the software alerts the IT team in advance of slowing processes or potential overloads. Information displayed in the software’s dashboard pinpoints problem areas, making it easy for IT to quickly target problem areas and bring about a speedy resolution.
Ultimately, intelligent monitoring software reduces the reactive nature of IT, which is common in organizations that use manual monitoring techniques. The problem with manual monitoring is that it’s too broad-based. If your team isn’t monitoring the right process at the right time, the first alert is likely to be the crash of an application. At that point, the problem has already become customer-facing, and prevention — at least for this incident — is out of the question.
Intelligent monitoring is learning-based. By learning the organization’s business cycles, evolving as acceptable changes are deployed and monitoring in real time, the software is able to identify anomalous behavior as it occurs. Intelligent monitoring also provides insight into correlating factors causing a disruption and those that could potentially cause future disruptions.
Instead of following the status quo and waiting for something in the BizTalk environment to break, and then ineffectively using time and resources in a scramble for a resolution, intelligent monitoring puts your team in front of the problem. This provides IT staff with the time needed to alter resources and implement changes before problems occur.